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Our privacy policy

This policy applies from 2018-05-25.
If you want to see the policy including summaries, go here.

About the service

The company respects your privacy and the right to control your personal information. Our guiding principles are simple. We will be open with what data we collect and why. We will protect your data as if it were holy.

The independent service (hereinafter referred to as “the Service”) is owned by Jayrock Holding AB, and is marketed, distributed and administered by DJourney AB (hereinafter “DigJourney”). Read about The purpose of the service is to help and support businesses/organizations and leaders in digital transformation. The personal data that is gathered and processed by the service is used exclusively for the service.

This document describes the information we collect, the purpose for which they are collected, how you can control your own information and how to contact us. This privacy policy applies when you use apps, web pages, and services that are included in an app or on a website under the brand and administered by DigJourney. DigJourney is the data controller in accordance with these terms and is responsible for processing according to current legislation.

What personal data we gather

DigJourney gather the data primarily directly from you as a user. Examples of personal data we gather are your:
-First and last name
-Email address
-Phone number
-Password (encrypted)
-Company (if filled in)
-Country code (country code, if filled in)
-Language code (default or user-selected)
-Facebook ID (scoped appID, if user chooses to sign up with Facebook)
-IP address
-User patterns and profile data

The company registers personal information in connection with:

  1. Registering to the service through various platforms.
  2. Entering your e-mail address or your mobile phone number on the service.
  3. Updating your information on Profile settings found on
  4. Contacting us via email, by phone, our websites and social media.
  5. Signing up for the newsletter of the service.
  6. Your visit to our sites and app, including but not limited to traffic data, location data, weblogs, and other communications data as well as e.g. the IP address, type of device, operating system and browser type used for the visit.

On what legal basis we gather the data

By using the service you agree that the personal information, such as your name, phone number and email address, you fill in different sites on this site may be used for the purpose of operating, developing and optimizing the service and user experience. In addition, also for marketing for the service and other offers that Digjourney holds.

We also collect your IP address, geographic position and interests in order to optimize the service and user experience and better adapt our marketing to you.

When using the service, you also agree that we may add a so-called third-party cookie to your computer. This cookie will follow you and your browsing behavior in order to improve your user experience and the content of the service based on your behavior.

How we use gathered information

DigJourney processes personal information mainly for the purposes listed below and for any additional purposes specified at the time of gathering:

  1. To fulfill orders through the service;
  2. Enable good customer service, like managing your requests, correcting incorrect information or sending information you requested e.g. newsletter;
  3. Information on ordering a service is stored and analyzed, and this sets the basis for communication related to the service as well as the promotion of the service and other offers that Digjourney holds.
  4. In order to manage customer profiles, conduct analyzes and market research;
  5. For system administration and for obtaining statistical data about the behavior and patterns of our users, this does not identify an individual but occurs at aggregated level;
  6. In order to analyze, deliver and improve our products and services through analysis of your behavior on our websites and app.
  7. Personal data is also used for analysis to perform segmentation / profiling, in order to develop targeted offers and services
  8. To send you information about the service via SMS, e-mail, app, push or other digital touch points such as social media since you have an active user relationship with us;
  9. When we contact you via app, SMS or email about other offers, promotions or services that DigJourney holds and which we believe may be of interest to you, please note that at any time you may decline this promotion;
  10. In order to provide you with relevant recommendations, offers and custom services based on what others with similar behaviors have been interested in, what type of service you have chosen, looked at and shown interest in;
  11. To help us develop our site and app to be more useful and to enhance your user experience of the platforms offered through DigJourney by customizing the display of the services to the device being used;
  12. To send important messages as communication about changes in our terms and policies.


How we share information we collect

We can share information with other companies that process data on our behalf in order to perform our services, for example. operation, web development, analysis or other services to maintain and apply our terms of use and delivery terms. However, all handling of personal data always ensures high security and confidentiality.

DigJourney only collaborates with partners handling personal data within the EU / EEA or with companies that maintain the same level of protection as within the EU / EEA by, for example, have joined the so-called Privacy Shield Agreement between the EU and the United States.

How we use cookies

When you use our site and app, personal data may be collected via e.g. cookies. This is only done through a separate consent. This will store the information about your use and the pages that are visited. This could be technical information about your device and internet connection such as operating system, browser version, IP address, cookies, and unique identifiers. When visiting our websites where our services are provided, different techniques can be used to recognize you in order to learn more about our users. This can be done directly or through the use of third party technology.

How we store and protect information we collect

By submitting data to the service, you provide your permission for DigJourney to register and store information about which service you ordered and processing the specified personal data for the specified purposes. As a legal basis for processing, DigJourney will refer to compliance with any agreement, legal obligation, legitimate interest or consent. When DigJourney uses legitimate interest as a basis, it will only be done for the purposes stated above.

Please note that you can at any time withdraw your consent by contacting us, for contact details, see the heading How to contact us.

We store the information on servers in the EU / ESS and with sufficient security against the sensitivity of the information.

How and when we discard information about our users

The handling is done in accordance with current legislation and means that personal data are not retained for a longer period than necessary for the purpose of the handling. DigJourney will store your personal information as long as you are an active user. We will save your personal information for up to 36 months after your last activity on the service. Some information may be retained longer when required due to other legal requirements, such as the accounting law. However, all handling of personal data always ensures high security and confidentiality.

What rights and choices you have

You have rights regarding your personal information and you are able to influence your information and what is saved. The company will, on its own or the customer’s initiative, rectify data that is found to be incorrect. You can also at any time request that your data is deleted or that its use is limited by contacting us (for contact routes see the heading How to contact us). After this deletion your user data including personal information will be anonymized without the possibility of linking it to you as a person anymore. The information will only be used aggregated and anonymous for statistics and analysis. If you believe that your rights are not respected by us, please contact DigJourney or you can consult the The Swedish Data Protection Authority (

You may, at any time, refrain from receiving marketing communications from us by contacting our customer service.

You can, once a year, receive information about the personal data registered by requesting in writing a so-called. register excerpt from DigJourney.

How we link to other sites

In the event that our site contains links to third party websites or content published by third parties, these links are for information purposes only. Since the Company has no control over the content of these websites, we are not responsible for it. The company is also not responsible for any damages or losses that might arise from the use of these links.

How to contact us

For further information about personal data management or if you have any questions, feel free to contact us at:

DJourney AB (DigJourney)
Ekskäret Klustret
Mäster Samuelsgatan 36
111 57 Stockholm

or on the link

How to get more information about the General Data Protection Regulation (GDPR)

You can get good information about GDPR on Wikipedia (as always) and you can also read information from the European Commission here.


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