Change language

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Eight-step process eight-step process is John P. Kotter’s process for implementing change. The 8 steps are as follows:

  1. Create a sense of urgency
  2. Build a guiding coalition
  3. Form a strategic vision
  4. Communicate the vision
  5. Enable action
  6. Generate short-term wins
  7. Sustain acceleration and expand the scope
  8. Institute change as an integral part of the culture

This was presented in the book Leading Change (1996) and was updated in Accelerate (2014).